Privacy Policy

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10DLC Messaging Privacy Policy

Effective Date: March 18th, 2025

1. Introduction

We respect your privacy and are committed to protecting your personally identifiable information (PII). This 10DLC Messaging Privacy Policy (the “Policy”) explains how we collect, use, and share data in connection with our SMS messaging campaigns.

2. Information Collection and Use

We collect personal information, including phone numbers and SMS opt-in or consent status, solely to deliver the specific services associated with our 10DLC messaging campaigns. We use this information to send you relevant text messages and to manage our communications with you.

3. No Sharing, Selling, or Renting for Marketing

We will not sell, share, or rent your SMS opt-in information to any third party for marketing or promotional purposes. No phone/mobile number information will be shared with third parties or affiliates for marketing or promotional reasons. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for non-service-related purposes.

4. Limited Sharing with Service Providers

We may share your personal data, including your phone number and SMS opt-in status, with third-party service providers that help us deliver text messages and support our 10DLC messaging campaigns. This may include platform providers, phone carriers, and other vendors involved in transmitting SMS communications. These service providers are bound by confidentiality obligations and are prohibited from using your data for any purpose other than providing the services we have contracted them to perform.

5. SMS Data and Consent Requirements

If our general Privacy Policy mentions the sharing or selling of data to non-affiliated third parties, please note that any sharing of SMS data specifically requires your explicit one-to-one consent. We will never share your phone number or SMS opt-in data with third parties for marketing or promotional use without first obtaining such explicit consent.

6. Compliance with Laws and Regulations

We may disclose personal information if required by law, such as in response to a subpoena, legal process, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to a government request.

7. Changes to This Policy

We may update this Policy from time to time. When we make material changes, we will notify you via our website or through other appropriate communication methods.

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